Politique d’expédition

Last updated: May 2026

Welcome to Sonia DI - UFFstore (“we”, “our”, “us”).
This Shipping Policy explains how orders are processed and shipped through our websites:

By placing an order, you agree to the terms below.

Processing Times

Most of our products are Ready to Ship and are processed within 2–5 business days after payment confirmation.

Some products may be listed as Made to Order. In these cases, production times are clearly specified in the product description and generally require approximately 3–4 weeks before shipment.

Please note that processing times do not include shipping transit times.

Shipping Times

Estimated delivery times after shipment are:

  • Italy: 24–72 business hours
  • Europe: 5–10 business days
  • United States: 7–15 business days
  • Rest of the world: delivery times may vary depending on destination and customs procedures

Please note that delivery estimates are not guaranteed and may occasionally be affected by customs, holidays, weather conditions, or courier delays.

Shipping Costs

Shipping costs are calculated at checkout based on destination, package weight, and shipping method selected.

Any applicable taxes, customs duties, or import fees for international orders are the responsibility of the customer.

Worldwide Shipping

We currently ship worldwide.

Shipping carriers are selected according to the destination country in order to provide the most reliable delivery service available.

Customs & Import Duties

International orders may be subject to customs inspections and import taxes depending on your country’s regulations.

Sonia Di - UFFSTORE is not responsible for delays caused by customs procedures.

Any customs duties, import taxes, or additional fees are the sole responsibility of the buyer.

Tracking Information

Once your order has been shipped, tracking information will be provided whenever available.

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Delayed Shipments

If your package appears delayed or lost, please contact us through our contact form or live chat support. We will do our best to assist you in resolving the issue with the shipping carrier.

Contact

For any shipping-related questions, please contact us through the website contact form or live chat available on our websites.

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Every order is carefully packed with attention to detail and quality.

We proudly ship handcrafted products worldwide since 2015.